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Now offering free shipping on all orders over $50!
Now offering free shipping on all orders over $50!

Support

Customer Support 

ORDERS

If you have any questions regarding your order please email: info@flybuygoods.com

It is highly suggested you download the SHOP APP  to keep up with your order details. This is the most efficient way to track and manage your past and current orders.

RETURNS

Orders that are delivered damaged may be fully refunded, however, you will need to email info@flybuygoods.com and send pictures of the damage along with your order # and details. Sometimes this happens during freight/transportation and is not always FlyBuy Goods' fault. However, if the item you receive is damaged, we will make sure you are refunded and satisfied.

If the item you ordered was not as expected, please email info@flybuygoods.com with a brief reason for your return and a representative will make sure your case is resolved. 

If you are returning your item because you just don't want it anymore, you may email us at info@flybuygoods.com with a brief explanation for your return and a representative will make sure your case is resolved. You will be responsible for the full cost of the return label. 

SHIPPING

Our shipping times vary for each product. However, you can expect an item to deliver within 3-12 businesses days of your order. Sometimes it takes an additional 1-3 days to process your item during high-volume periods such as holidays and unexpected global events. Please be patient as we are working very hard to get your order to you as perfect as possible. 

For other information please contact info@flybuygoods.com. And we will get back to you within 24-36 hours. 

 

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